FAQ

Product & Technology

What is the UV-C Steribag and how does it work? The UV-C Steribag is a portable sanitizing case that uses professional-grade UV-C light technology to eliminate up to 99.9% of germs and bacteria. Simply place your items inside (like your phone, keys, or baby items), close the bag, and press the button.

How long does the sterilization process take? It takes just 3 minutes to fully sterilize your items. The bag is designed for speed and efficiency, making it perfect for people on the go.

Is the UV-C light safe to use? Yes, absolutely. We have designed the Steribag with a Magnetic Safety Lock. An induction sensor automatically turns off the UV-C light if the bag is opened during a cycle, ensuring 100% safety for you and your family.

What items can I put inside the bag? You can sterilize almost anything that fits! Common items include:

- Smartphones and electronics

- Face masks

- Keys and wallets

- Baby pacifiers and small toys

- Jewelry and makeup brushes

Shipping & Delivery

How much is shipping? We offer free shipping on all orders over $50.

How long will it take to receive my order? 3-5 business days after you place your order.

Returns & Warranty

What is your return policy? We want you to love your cleaner life! If you are not satisfied with your purchase, we accept returns within 30 days of delivery. Items must be in their original condition and packaging. Please contact us to initiate a return.

Contact Us

I have a question that isn't answered here. We are here to help! You can contact us via email at jrtrading@gmail.com or through our contact page. We typically respond within 24 hours.